Gordon Design Privacy Policy

At Gordon Design, Your Privacy Is Not Just a Priority — It’s a Commitment.

We understand that sharing personal information requires trust, and we are dedicated to safeguarding your data with the utmost care. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

The Information We Collect and Why

We collect personal information only when it is reasonably necessary for our business activities. This may include:

  • Your name
  • Email address
  • Phone number
  • Business details
  • Digital assets such as your company logo
  • Information about how you interact with our website or emails

This information allows us to:

  • Communicate effectively about the products or services you’re interested in
  • Personalise your experience with our offerings
  • Deliver services efficiently and ensure your satisfaction

We only collect what’s necessary and handle it with the highest standards of care.

Transparency in Data Usage

Email Marketing Consent

When you choose to subscribe to our email list, we’ll ask for your explicit consent by ticking a checkbox. This consent enables us to:
  • Send you updates about specials, new products, or services.
  • Use email analytics, such as open and click-through rates, to improve our communications and better meet your needs.

You’ll also receive a confirmation email welcoming you to our list, with a reminder of your consent and a link to this Privacy Policy for your reference.

You may unsubscribe at any time, and we will act on your request promptly and without penalty.

Protecting Your Data

  • Unsubscribe at any time using the link included in each email.
  • Contact us directly to update or modify your communication preferences.

We are steadfast in protecting your information against unauthorised access, alteration, or disclosure. Here’s how we achieve this:

Protecting Your Data

  • Robust security measures safeguard your data
  • We will never sell or rent your information to third parties
  • Your information is only shared when absolutely necessary, such as fulfilling a service request or legal obligation
  • Robust security measures safeguard your data.

Protecting Your Data

We retain personal information for as long as needed to fulfil the purpose for which it was collected, or as required by law. If you unsubscribe or request deletion, we will retain only the data necessary to comply with your preferences or legal requirements.

Use of Third-Party Services and Overseas Storage

To deliver our services efficiently, we may use third-party platforms such as Zoho Campaigns, Zoho CRM, Google Workspace, and web hosting services. These providers may store or process your data on servers located outside Australia, including in the United States or Europe.

Where this occurs, we take reasonable steps to ensure that your information remains secure and subject to appropriate privacy protections.

Website Analytics and Cookies

We may use cookies and analytics tools (such as Google Analytics or Zoho PageSense) to understand how visitors interact with our website. This helps us improve performance and user experience. You can choose to disable cookies in your browser settings if you prefer not to be tracked.

Your Choices and Rights

We respect your control over your data. You have the right to:

  • Unsubscribe at any time using the link in our emails
  • Contact us directly to update, correct, or request deletion of your personal information
  • Request access to the personal information we hold about you

Our goal is to ensure you feel empowered, not overwhelmed, by the way we use your information.

How We Use Your Information

Your data helps us:

  • Respond promptly to your inquiries
  • Improve our services based on your feedback and preferences
  • Keep you informed about updates or offerings you may be interested in (only if you’ve opted in)

Unless you request otherwise, we may contact you in the future to share updates that we believe will add value to your experience.

A Final Note on Privacy

At Gordon Design, transparency and respect guide everything we do. We aim to make your interactions with us not only secure but also reassuring.

If you have any questions, concerns, or requests regarding your privacy, please contact us at: support@gordondesign.com.au

This policy is designed to meet the requirements of the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last updated: 7 July 2025